Support

We’re Here When You Need Us

At MiniTech, we believe that exceptional after-sales service is just as important as product performance.
Whether you're facing technical issues, need configuration help, or want guidance for future upgrades our support team is ready to assist.

1

Contact Our Support Team

For technical issues, configuration help, or upgrade guidance, our support team is ready to assist you.
  • Email: support@minitech.net.pk
  • Phone: +92-335-6210000
  • Support Hours: Mon–Sat, 10:00 AM – 7:00 PM
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2

Support Services We Offer

  •  Installation troubleshooting
  •  System reconfiguration assistance
  •  Warranty coordination and processing
  •  Remote support (where applicable)
  •  Maintenance visits for AMC clients
  •  Cloud account/device setup help
  •  Training and user onboarding
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3

Support Ticket Process

  1.  Submit your request via email or our online portal.
  2.  Receive a ticket ID and expected response time.
  3.  Our technical team will connect with you via call or remote session.
  4.  On-site visits are arranged for unresolved issues.
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